Who We Are
Our website address is: https://hairbytrecia.com. We are committed to protecting your personal information and handling your data securely as you shop for custom hair units and products.
Information We Collect
When you make a purchase or browse our store, we collect details necessary to process your orders and deliver your products:
- Order Details: Full name, shipping address, billing address, phone number, and email address.
- Payment Data: Payment transactions are processed securely through our payment gateway, Paystack. We do not store or process your full debit/credit card numbers or banking PINs on our servers.
- Account & Browsing Information: Login details (if an account is created), IP addresses, browser details, and products added to your wishlist or shopping cart.
Cookies & Local Storage
We use cookies to enhance your shopping experience:
- Shopping Cart & Wishlist: Cookies are used to remember items in your cart and wishlist while you browse.
- Account Sessions: Temporary cookies are set when you log in to verify credentials and save display preferences.
- Analytics: Anonymous cookies help us understand site traffic and optimize website navigation.
Who We Share Your Data With
We do not sell, rent, or trade your personal information. Your data is shared strictly with trusted third parties required to operate our store:
- Payment Processors: Paystack (to securely handle bank transfers, card processing, and payment verification).
- Delivery & Shipping Partners: Logistics and dispatch services (to deliver your orders to your specified address).
How Long We Retain Your Data
For registered users and customers who place an order, we retain personal data (such as order histories, invoice details, and shipping records) for customer service and legal record-keeping purposes.
Your Data Rights
If you have an account or have placed orders on our site, you can request an exported copy of the personal data we hold about you or ask us to update or delete your information. This does not include data we must retain for administrative, legal, accounting, or security purposes.